Kolonada Hotel 4*

We stayed at this hotel as a married couple and, unfortunately, encountered a very serious situation that completely ruined our stay.

During our absence, a housekeeping staff member entered our room. After that, we discovered that €1.200 in cash had gone missing. Given the circumstances, we believe that the staff member who cleaned our room may have been i... →nvolved.

As far as we understand, such procedures should be carried out in accordance with certain rules (in particular, with two staff members present and the door left open). In our case, only one employee entered the room, which raises additional concerns.

We immediately contacted the hotel administration, called the police, and filed an official report. We have all the supporting materials, including photos and other evidence. The staff member was invited for questioning, and even the possibility of a polygraph test was discussed, but no real action was taken by the hotel.

What was especially upsetting was the attitude of the management. The administrator and the hotel director not only failed to provide assistance but also refused to speak with us. Communication was marked by rudeness and indifference instead of any attempt to resolve the situation. We were not even helped with basic steps, including interacting with the police — we had to handle everything ourselves.

In addition, the overall condition of the hotel raises serious concerns. We were left with a strong impression that sanitary standards were not properly observed:
— dishes were often served wet, which raises doubts about how well they were cleaned;
— the food was extremely monotonous;
— treatment areas, based on our observations, were not properly sanitized between guests;
— the quality of room cleaning was also questionable, including whether bed linen was actually changed.

Taken together, this creates a sense of poor hygiene and lack of proper control over cleanliness.

For a hotel claiming a four-star rating, such treatment of guests and organization is unacceptable. Instead of a relaxing stay, we experienced significant stress and had to deal with the loss of money.

Unfortunately, we cannot recommend this hotel.
sabrukt

beidzot esam mā jā s
Iesā kumā nevienam neiesaku pieļ aut š o kļ ū du, ko pieļ ā vā m izvē loties š o viesnī cu!! !
Pē dē jā s stundas tajā neatstā ja mums domas "beidzot braucam mā jā s! "
Neskatoties uz reprezentatī vo izskatu, tā "pildī... → jums" mū s ļ oti pievī la.
Sā kš u ar ē dienu tā saucamajā "restorā nā ". Š ī ir parodija par diē tisko pā rtiku. bija skaidrs, ka š is izdevumu postenis tika finansē ts lī dz minimumam. Lē tā kie ē dieni, kurus nav iespē jams ē st. Nā cā s pilsē tā meklē t iestā di, kur varē tu normā li paē st. Divas nedē ļ as ir tas pats! Bez tē jas, bez kafijas!
Vestibila bā rs ir slē gts, nav kafijas automā ta! No rī ta pretī ga kafija no tē jkannas.
Pozitī vi - uzmanī gs ā rsts un gā dī gs medicī nas personā ls.
sabrukt

Viesnī ca atrodas tieš i pretī Dzirnavu kolonā dei, kur atrodas lielā kā daļ a avotu. Tas ir milzī gs pluss. Ja jums ir grū ti staigā t, Colonada ir jums piemē rotā kā viesnī ca. Tomē r ir vē rts atzī mē t mū su uzturē š anā s negatī vos aspektu... →s, kas atsvē ra tik reti pozitī vos. Vislielā ko vilš anos sagā dā ja viesnī cas restorā ns, un nevis ē dienu kvalitā te un daž ā dī ba, bet gan apkalpoš anas kultū ra, pareizā k sakot, tā s neesamī ba. Pie diezgan maziem galdiņ iem sē ž.4 cilvē ki, un pie jū su galda var sē dē t kā ds nepiederoš s cilvē ks. Tas ir tad, kad zā les ir pilnas par 40%. Ir tikai divi viesmī ļ i, kurus gribē tos uzslavē t. Patī kams pusmū ž a vī rietis un tumš mataina meitene, bija draudzī gi, visu paspē ja. Runā jot par citiem, bija klaja rupjī ba. Garā gaiš matainā viesmī le, kas apkalpo mazajā zā lē , mū suprā t, vienkā rš i ienī st krievus. Iepriekš pasū tī tos siltos ē dienus gaidā t 30-40 minū tes, skaļ a un ilga saruna ar kolē ģ i no citas istabas neļ ā va sadzirdē t pie galda sē doš os. Naž i un dakš iņ as vienkā rš i tiek mestas uz galda. Viņ i nereaģ ē uz komentā riem. Vē lme ierasties viesnī cas restorā nā pietiek ar 3-4 dienā m, bet uz ā rstniecī bas kursu cilvē ki nā k uz 10-14 dienā m.
Istabas salī dzinoš i mazas, ļ oti neē rti spilveni, trū kst kondicioniera (ja brauc vasarā ), telpas tiek uzkoptas katru dienu un kvalitatī vi. Vannas istabas piederumi tiek papildinā ti katru dienu, veļ a tiek mainī ta ik pē c 3-4 dienā m. Numuros nav iespē jams pagatavot tē ju vai kafiju.
Atseviš ķ s jautā jums ir arī sanatorijas procedū ras un to pieņ emš ana. Sanatorijas galvenajam ā rstam, mū suprā t, nav vajadzī gā s kompetences, un uz konsultā cijā m pie š auriem speciā listiem viņ š piedā vā doties uz medicī nas centru par 1600 kronā m, kas principā var bū t labi, bet š is centrs ir "pilnī gs krā pš ana". Tā pē c, ja ir jau pazī stami speciā listi, labā k konsultē ties ar viņ iem.
Sanatorijas ā rsts izraksta procedū ras 4. stā vā , 0. stā vā tiek sastā dī ts š o procedū ru grafiks, un tā s tiek ņ emtas 4. un 0. un 1. lī dz 4. Pirmā s dienas, kad iemaldā s iekš ā . grī das.
Vissvarī gā kais kū rorta pluss ir tā tuvums avotiem. Un par mī nusiem principā var aizmirst, ja atnā cā t dzert š o brī niš ķ ī go ū deni.
sabrukt

Viesnī ca ir neslavē jama! Ē diens, attieksme - viss super! Amigo-tours patī kami pā rsteidza darba skaidrī ba, nekā du pretenziju.... →
sabrukt